Warranty Service for Makita, Metabo HPT, ECHO, FLEX & Husqvarna
You bought it from a dealer so you wouldn't have to ship it anywhere. Bring the tool and your receipt, and we handle the warranty claim with the manufacturer.
Common problems we fix
Defective out of the box
Bring it back with the receipt. We start the claim the same day.
Failed inside the warranty period
We diagnose, document, and file with the manufacturer.
Not sure if it's covered
Ask at the counter. We know what each brand covers and what it doesn't.
Where to get warranty service in San Jose
Warranty Service at the JC Tools counter, 1010 Park Ave, west of downtown San Jose. No appointment: bring it in during business hours and we call you with the quote.
- Store
- JC Tools (JC Tools & Accessories LLC)
- Address
- 1010 Park Ave, San Jose, CA 95126
- Phone
- (408) 216-0461
- Hours
- Mon–Fri 9:00 AM–7:00 PM · Saturday 9:00 AM–5:00 PM · Sunday Closed
- Brands
- Makita, Metabo HPT, ECHO, FLEX, Husqvarna
Questions
Do I need to register the tool?
For some brands, yes. We register it for you at the counter when you buy.
What if I bought it somewhere else?
Bring the receipt. For the brands we carry we can usually still process the claim.
Repair bench · 1010 Park Ave
Tool down? Bring it in.
Diagnosed on site, quoted before any work, OEM parts on the shelf.